jolly labs, inc.

Legal

Jolly Subscription Agreement

Last Updated: 01/09/2026


Reference is made to that certain Order Form (as defined below) by and between Jolly Labs, Inc. (“Jolly”) and the customer whose name appears in such Order Form (“You” and “Your”). Jolly and You may each be referred to herein as a “Party” and collectively as the “Parties.” The Order Form, together with the below-referenced schedules (each, a “Schedule” and collectively, the “Schedules”):

  • Schedule 1 (“JOLLY SERVICE SUBSCRIPTION TERMS AND CONDITIONS”);
  • Schedule 2 (“PROFESSIONAL SERVICES”); and
  • Schedule 3 (“BUSINESS ASSOCIATE AGREEMENT”)


are entered into by and between Jolly and You on the date the Order Form is submitted and completed by You and Jolly (the “Effective Date”). The Order Form, the Schedules and any addenda or exhibits attached hereto or thereto shall collectively be referred to as the “Jolly Subscription Agreement.”

IF YOU ENTER INTO AN ORDER FORM ON BEHALF OF A COMPANY, ORGANIZATION OR ENTITY, YOU REPRESENT THAT (A) YOU ARE AN AUTHORIZED REPRESENTATIVE OF SUCH ENTITY WITH THE AUTHORITY TO BIND SUCH ENTITY TO THE JOLLY SUBSCRIPTION AGREEMENT, (B) YOU AGREE TO THE JOLLY SUBSCRIPTION AGREEMENT ON SUCH ENTITY’S BEHALF, AND (C) YOU ACKNOWLEDGE THAT THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY.

BY EXECUTING AN ORDER FORM OR OTHERWISE COMPLETING AN ORDER FORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AGREE AND ARE BOUND BY THE TERMS SET FORTH IN THE JOLLY SUBSCRIPTION AGREEMENT, INCLUDING THE ORDER FORM AND THE SCHEDULE(S) ATTACHED HERETO.  IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE JOLLY SUBSCRIPTION AGREEMENT OR ARE NOT AUTHORIZED TO AGREE TO THE JOLLY SUBSCRIPTION AGREEMENT ON YOUR ENTITY’S BEHALF, YOU MUST IMMEDIATELY CEASE ANY USE OF OR ACCESS TO THE JOLLY SERVICE.

Schedule 1: Jolly Service Subscription Terms and Conditions

This Jolly Service Subscription Terms and Conditions is part of the overall Jolly Subscription Agreement.  Capitalized terms used below, but not defined herein, shall have the meaning ascribed to such terms in the Jolly Subscription Agreement.  You and Jolly may enter into additional mutually executed Order Forms and Schedules at any time.

Jolly provides the Jolly Service (as defined below), which may include technology services as well as a platform called Jolly Engage, which allows companies and organizations to offer rewards, loyalty and promotional points to eligible users and members (“Points”) tied to the achievement of key performance goals set by You by such users and members (the platform, the “Jolly Platform”, and such key performance goals, “Goals”).

Schedule 2: Professional Services Addendum 
(If Applicable)

This Professional Services Addendum (“Professional Services Addendum”) is intended to be part of and incorporated into the Jolly Subscription Agreement, and that all terms, conditions, disclaimers, restrictions, and limitations set forth in the Jolly Subscription Agreement are incorporated herein. Capitalized terms not defined herein shall have the meaning set forth in the Jolly Subscription Terms and Conditions and/or applicable Schedule(s).Reference is made to that certain Order Form (as defined below) by and between Jolly Labs, Inc. (“Jolly”) and the customer whose name appears in such Order Form (“You” and “Your”). Jolly and You may each be referred to herein as a “Party” and collectively as the “Parties.” The Order Form, together with the below-referenced schedules (each, a “Schedule” and collectively, the “Schedules”):

Jolly is responsible for providing duly qualified persons to perform the work required under any Statement of Work.  Jolly may replace personnel when necessary and appropriate in Jolly’s judgment so long as it does not interfere with the Professional Services.  Jolly agrees to maintain a consistently high skill level among all replacement personnel.

You agree to provide a suitable working environment for Jolly's staff when they are required to work at Your site.  You also agree that Your personnel will respond in a timely manner to inquiries from Jolly staff relative to the Professional Services to be performed under any Statement of Work.  You acknowledge and agree that Jolly's performance of any Professional Services hereunder is dependent, in part, on Your assistance and actions.  Accordingly, any dates or time periods relevant to the performance of any Professional Services by Jolly shall be extended to account for any delays due to You. 

This Professional Services Addendum shall be effective as of the effective date of the he Jolly Subscription Agreement and shall remain in effect so long as the Professional Services are being performed under a Statement of Work, unless earlier terminated as provided herein. Provided that no Statement of Work is in effect, either party may terminate this Professional Services Addendum upon thirty days written notice to the other party. Notwithstanding anything to the contrary contained herein, in the event the Jolly Subscription Agreement or specifically an Order Form is terminated for any reason, this Professional Services Addendum shall also terminate at the same time without further notice. You shall be liable for all time and expenses incurred or committed to and which are non-cancellable through the date of termination.

Schedule 3: Business Associate Agreement
(If Applicable)

Reference is made to that certain Order Form (as defined below) by and between Jolly Labs, Inc. (“Jolly”) and the customer whose name appears in such Order Form (“You” and “Your”). Jolly and You may each be referred to herein as a “Party” and collectively as the “Parties.” The Order Form, together with the below-referenced schedules (each, a “Schedule” and collectively, the “Schedules”):

A. Covered Entity and Business Associate are parties to an agreement or arrangement pursuant to which Business Associate provides certain services to Covered Entity (“Services”).

B. In conjunction with Services, Covered Entity may make available to Business Associate Protected Health Information of Individuals, which Business Associate may only Use or Disclose in accordance with this Agreement.

Business Associate and Covered Entity agree to the terms and conditions of this Agreement in order to comply with the rules on handling of Protected Health Information under the HIPAA Standards for Privacy of Individually Identifiable Health Information, 45 C.F.R. Part 160 and Part 164, Subpart E (“Privacy Rule”), the HIPAA Security Standards, 45 C.F.R. Part 160 and Part 164, Subpart C (“Security Rule”), and the HIPAA Breach Notification Regulations, 45 C.F.R. Part 164, Subpart D (“Breach Notification Rule”), all as amended from time to time.

Business Associate will make its internal practices, books and records on the Use and Disclosure of PHI available to the Secretary to the extent required for determining compliance with the Privacy Rule, the Security Rule, or the Breach Notification Rule. No attorney-client, accountant-client or other legal privilege will be deemed waived by Business Associate or Covered Entity as a result of this Section.

Covered Entity may terminate this Agreement upon material breach of this Agreement. Covered Entity will provide Business Associate with written notice of the breach of this Agreement and afford Business Associate the opportunity to cure the breach to the satisfaction of Covered Entity within thirty (30) days of the date of such notice. If Business Associate fails to timely cure the breach, as determined by Covered Entity in its sole discretion, Covered Entity may terminate this Agreement.

Member Terms of Service

Last Updated: 01/09/2026


Welcome to the Terms of Service (these “Terms”) for the
websites, https://jolly.com/ and https://dashboard.jolly.com/ (collectively, the “Website”), and the related mobile applications (the “App”) operated by or on behalf of Jolly Labs Inc., (Company, “we” or “us”).  The Website and any content, tools, features and functionality offered on or through our Website and/or the App are collectively referred to as the “Services”.

These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services.

For purposes of these Terms, “you” and “your” means you as the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms; and (b) you agree to these Terms on the entity’s behalf.

Arbitration Clause Note

SECTION 9 CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. BY AGREEING TO THESE TERMS, YOU AGREE (A) TO RESOLVE ALL DISPUTES (WITH LIMITED EXCEPTION) RELATED TO THE COMPANY’S SERVICES AND/OR PRODUCTS THROUGH BINDING INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY; AND (B) TO WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS, AS SET FORTH BELOW. YOU HAVE THE RIGHT TO OPT-OUT OF THE ARBITRATION CLAUSE AND THE CLASS ACTION WAIVER AS

1. Who May Use the Services

You must be eighteen (18) years of age or older and reside in the United States or any of its territories to use the Services. The Services are for your own use only, and you may not resell, lease, or provide them in any other way to anyone else. By using the Services, you represent and warrant that you meet these requirements.

2. The Services and User Accounts
The Services

Through the Services, we may allow you to access a rewards program (the “Program”) offered by participating brands and employers (individually and collectively, the “Brands”). The value you receive in participating in the Program may vary and is based on the Brands Point earning opportunities and allocations, the Point value, as determined by us, the eligible redemptions and Jolly Store inventory, and other factors. To participate in the Program, we must share your personal information with the Brands. You agree and direct us to share your personal information with Brands. Please visit our Privacy Policy located at https://jolly.com/privacy/ for additional information.  

For Brands. We may provide Brands with certain services to enable Brands to establish a Program and to offer Brand’s employees and customers rewards, loyalty and promotional points (“Points”) tied to such participating employees’ and customers’ achievement of key performance goals set by the Brand. If you are a Brand that is interested in offering Points to your employees and customers, please contact us at support@jolly.com or via our Contact Form.

If your Brand has signed up with us to offer Points to you, you have been authorized or enrolled by the Brand to earn Points and we have approved your participation in the Program, you may be eligible to earn and accrue points (“Points”) upon achievement of various performance-related goals specified by the Brand (each an “Achievement”), and to exchange such Points for Rewards, as described in Section 3.

Creating and Safeguarding your Account.

To use certain of the Services, you need to create an account (“Account”) and set a username and password for your Account, as well as providing any further information that we may request. You agree to provide us with accurate, complete and updated information for your Account. You may be required to provide certain information about your Brand to access the Program associated with your Brand, and start earning Points via the Program. You can access, edit and update your Account via https://jolly.com/. You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at support@jolly.com if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account. You agree not to create any Account if we have previously removed you, or we previously banned you from any of our Services, unless we provide written consent otherwise.

3. Points and Rewards
Earning Points

If you are enrolled in the Program, you may earn Points by completing Achievements. You may be required to log or verify completion of Achievements, as described in our App or the Program. Earning of Points are subject to the requirements and terms and conditions contained herein and satisfying the Achievements to the satisfaction of the Brands and us, in our respective sole discretion. You must claim earned Points, which may be done through the App by selecting “Claim” on any Point allocations reflected in your “Inbox” or as otherwise required by us from time to time through the App. Achievements may be modified, deleted or added at any time at Brand’s and our respective sole discretion. We or the Brand may limit the number of Points you can earn or the number of Achievements processed. Your Points will generally become available in your Account within three (3) business days after the Achievement has been reflected in the App. If your Achievement is not reflected on your Account in the App or you do not receive your Points within such timeframe, please contact us at support@jolly.com. The App will display your Points balance.

You understand and agree that Brands may reclaim any Points that have been allocated to you at any time prior to redemption, even if you have satisfied the terms of an Achievement. If you are an employee of a Brand and have linked your Account to the Program associated with your Brand, you must claim any Points you may have earned prior to the last day of each month. If you fail to do so, the Points will automatically be returned to the Brand. You agree that we are not responsible for any Points deducted from your Point balance based on a Brand reclaiming Points previously provided to you or otherwise returned to the Brand or any losses associated therewith. We are not responsible for any Points returned to or reclaimed by a Brand. 

Redeeming Rewards

Through the Services, you may redeem your Points for rewards available in the Jolly hosted marketplace (the “Jolly Shop” and such rewards, the “Rewards”). Points may be redeemed for Rewards at the rate specified in the Services at the time of redemption. Point redemptions will be reflected in your Account and will reduce your Point balance. All redemptions are final and may not be cancelled. We may modify the Jolly Shop marketplace and available goods and services at any time. There is no guarantee or representation that any goods or services (or any specific goods or services) will be made available in or through the Jolly Shop. All offers for Rewards made available to you are temporary and may become unavailable without notice. Certain Rewards may require you to use your eligible Points during a specified period. Only transactions for Rewards using Points completed prior to the end of such specified period will qualify for such Rewards. Additional terms and conditions may apply to Rewards, including the terms and conditions of the applicable merchant for the Reward, and you are solely responsible for complying with such additional terms and conditions. If you are in violation of such additional terms and conditions, you may be ineligible to claim, redeem, use or otherwise benefit from the Reward, and your access to such Reward may be terminated. There is no automatic redemption of Points. Points can only be used in exchange for Rewards and have no other use. Points have no value, are not redeemable for cash or any other form of credit and have no value until presented for redemption in accordance with these Terms. You have no ownership interest in accrued Points, and accrued Points do not constitute your property. Points are non-transferable and cannot be divided as part of a settlement, legal proceeding or death. Your Points cannot be combined with Points of any other member in the Program. Points may not be brokered, bartered, attached, pledged, gifted, or sold. Expired Points or Points reclaimed by the Brand cannot be redeemed, and you must be an active member of the Program in order to redeem Points. No interest is accrued on Points and Points are not cash or a cash equivalent. We are not responsible or liable for any loss or delay of any Rewards once you have redeemed your Points.

Miscellaneous.

We may determine your Account is inactive if you do not earn Points, or do not redeem any Points for a Reward, for a period of ninety (90) days. If we determine your account is inactive, all of your Points will expire. Points will expire [X] days after they have been [claimed]. While expired Points cannot be recovered, you may reactivate your inactive Account by logging into your account and earning Points. If you reactivate your Account, you agree to all the Terms as then-currently stated.

Points and Rewards you receive may qualify as taxable income to you. You acknowledge and agree that you are responsible for determining, paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Program. We are not responsible for (i) determining whether you owe taxes in connection with your participation in the Program or redemption or use of Points or Rewards or (ii) for collecting, reporting, or remitting taxes arising from your participation in the Program or redemption or use of Points or Rewards.

You represent and warrant that you will not access or use the Program to engage in any illegal, fraudulent, or other illicit activity. The Program is owned and administered by us, and your participation in the Program is subject to all applicable laws and regulations. The Program is void where prohibited by applicable laws and regulations.

We may terminate your participation in the Program at any time. We may end this Program at any time for any reason or no reason, upon notice to you. We may temporarily or permanently disqualify you from participating in the Program and/or adjust or cause to be forfeited any or all Points or Rewards accrued as a result of your abusive behavior, “gaming” conduct, fraud, misrepresentation, any violation of law or any other violation of these Terms, in each case as determined by us in our sole discretion. We may, in our sole discretion, cancel, change, amend, modify, or restrict the Program or any aspects, terms, or features of the Program.

If we do not credit or improperly deny Points or a Rewards redemption to which you were otherwise entitled, then your exclusive remedy will be the issuance of the improperly denied Rewards or Rewards redemption, if available, or such other alternative benefit as we in our sole discretion may determine. Neither we nor any of our affiliates, agents, or representatives have any other or additional liability to you or any other person for such error(s), subject to applicable law.
In addition to any other indemnification obligations under the Terms, you agree to indemnify and hold us and our third-party service providers and their respective affiliates, directors, officers, employees, agents and contractors harmless from and against any loss, damage, liability, cost, or expense of any kind (including attorneys’ fees) arising from your or an authorized user’s: (i) participation in the Program; or (ii) any fraud or misuse of the Program or Points.

Jolly Shop.

We may allow you to access or use the Jolly Shop, which is governed by the Terms set forth under these Terms and any other Jolly Shop-specific terms and conditions. The Jolly Shop may include or market goods or services of third parties, and, to the greatest extent permitted by law, we are not responsible for such goods or services. Certain conditions, restrictions, and exclusions may apply, at the discretion of each Brand or provider of the goods or services. You are responsible for ensuring the Rewards redeemed from the Jolly Shop are legal where you live and capable of being delivered to your address. We disclaim all responsibility or liability of any kind for any circumstances surrounding your Rewards or redemption of Points, including the quality or delivery of the goods or services purchased. You may only redeem Points for Rewards reflected in the Jolly Shop. The specific redemption rate of Points may vary and will be determined by Jolly from time to time.

4. Privacy Policy

Our Privacy Policy describes how we handle the information you provide to us when you use the Services. For an explanation of our privacy practices, please visit our Privacy Policy located at https://jolly.com/privacy/. You further agree that we may disclose information about you, including your participation in the Program, with Brands.

5. Rights We Grant You
Right to Use Services

We hereby permit you to use the Services for your personal non-commercial use only, provided that you comply with these Terms in connection with all such use. If any software, content or other materials owned or controlled by us are distributed to you as part of your use of the Services, we hereby grant you, a personal, non-assignable, non-sublicensable, non-transferrable, and non-exclusive right and license to access and display such software, content and materials provided to you as part of the Services and right to download a single copy of the App onto your applicable equipment or device, in each case for the sole purpose of enabling you to use the Services as permitted by these Terms. Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Service or other actions that Company, in its sole discretion, may elect to take.

Restrictions On Your Use of the Services

You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

- modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Services, except for temporary files that are automatically cached by your web browser for display purposes, or as otherwise expressly permitted in these Terms;
- duplicate, decompile, reverse engineer, disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same;
- use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Services;
- use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services;
- access or use the Services in any manner that could disable, overburden, damage, disrupt or impair the Services or interfere with any other party’s access to or use of the Services or use any device, software or routine that causes the same;
- attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Services;
- circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services;
- exploit the Services for commercial purposes, including without limitation, communicating or facilitating any commercial advertisement or solicitation;- use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, “mines,” scrapes, extracts, or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same;
- introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems;
- submit, transmit, display, perform, post or store any content that is inaccurate, unlawful, defamatory, obscene, lewd, lascivious, filthy, excessively violent, pornographic, invasive of privacy or publicity rights, harassing, threatening, abusive, inflammatory, harmful, hateful, cruel or insensitive, deceptive, or otherwise objectionable, use the Services for illegal, harassing, bullying, unethical or disruptive purposes, or otherwise use the Services in a manner that is obscene, lewd, lascivious, filthy, excessively violent, harassing, harmful, hateful, cruel or insensitive, deceptive, threatening, abusive, inflammatory, pornographic, inciting, organizing, promoting or facilitating violence or criminal or harmful activities, defamatory, obscene or otherwise objectionable;
- violate any applicable law or regulation in connection with your access to or use of the Services; or
- access or use the Services in any way not expressly permitted by these Terms.

Use of the App

You are responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the App. We do not guarantee that the App can be accessed and used on any particular device or with any particular service plan. We do not guarantee that the App or will be available in or from any particular geographic location. As part of the Services and to update you regarding the status of deliveries, you may receive push notifications, local client notifications, text messages, picture messages, alerts, emails or other types of messages directly sent to you in connection with the App (“Push Messages”). You acknowledge that, when you use the App, your wireless service provider may charge you fees for data, text messaging and/or other wireless access, including in connection with Push Messages. You have control over the Push Messages settings, and can opt in or out of these Push Messages through the Services or through your mobile device’s operating system (with the possible exception of infrequent, important service announcements and administrative messages). Please check with your wireless service provider to determine what fees apply to your access to and use of the App, including your receipt of Push Messages from the Company. You are solely responsible for any fee, cost or expense that you incur to download, install and/or use the App on your mobile device, including for your receipt of push messages from the Company.

Mobile Software from the Apple App Store

The following terms and conditions apply to you only if you are using the App from the Apple App Store. To the extent the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply, but solely with respect to your use of the App from the Apple App Store. You acknowledge and agree that these Terms are solely between you and the Company, not Apple, and that Apple has no responsibility for the App or content thereof. Your use of the App must comply with the App Store’s applicable terms of use. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms. You and the Company acknowledge that Apple is not responsible for addressing any claims of yours or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (a) product liability claims, (b) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection or similar legislation. You and the Company acknowledge that, in the event of any third party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms. You must comply with applicable third party terms of agreement when using the App. You and the Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms as they relate to your use of the App, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

Beta Offerings

From time to time, we may, in our sole discretion, include certain test or beta features or products in the Services (“Beta Offerings”) as we may designate from time to time. Your use of any Beta Offering is completely voluntary. The Beta Offerings are provided on an “as is” basis and may contain errors, defects, bugs, or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. You acknowledge and agree that all use of any Beta Offering is at your sole risk. You agree that once you use a Beta Offering, your content or data may be affected such that you may be unable to revert back to a prior non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Offering back to the prior non-beta version. If we provide you any Beta Offerings on a closed beta or confidential basis, we will notify you of such as part of your use of the Beta Offerings. For any such confidential Beta Offerings, you agree to not disclose, divulge, display, or otherwise make available any of the Beta Offerings without our prior written consent.

6. Ownership and Content
Ownership of the Services

The Services, including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that the Company and/or its licensors own all right, title and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Services and its content, other than Your Content, including, without limitation, the exclusive right to create derivative works.

Ownership of Trademarks

The Company’s name, the Company’s logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Ownership of Feedback

We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.

EMR Platform Data

If you are a participating in a Program as an employee or independent contractor of a Brand (“Participating Employee”), by using the Services, you acknowledge and agree that the Company has the right to screen scrape the Brand’s electronic medical record platforms or other system of records as required to retrieve data related to you from such platforms for use in connection with the Services and to provide the Services to you.

Your Content License Grant

In connection with your use of the Services, you may be able to post, upload, or submit content to be made available through the Services (“Your Content”). In order to operate the Service, we must obtain from you certain license rights in Your Content so that actions we take in operating the Service are not considered legal violations. Accordingly, by using the Service and uploading Your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify (for technical purposes, e.g., making sure content is viewable on smartphones as well as computers and other devices) Your Content but solely as required to be able to operate and provide the Services. You agree that these rights and licenses are royalty free, transferable, sub-licensable, worldwide and irrevocable (for so long as Your Content is stored with us), and include a right for us to make Your Content available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services, and to otherwise permit access to or disclose Your Content to third parties if we determine such access is necessary to comply with our legal obligations. As part of the foregoing license grant you agree that the other users of the Services shall have the right to comment on and/or tag Your Content and/or to use, publish, display, modify or include a copy of Your Content as part of their own use of the Services; except that the foregoing shall not apply to any of Your Content that you post privately for non-public display on the Services. To the fullest extent permitted by applicable law, the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any of Your Content at any time, for any reason, and without notice. By posting or submitting Your Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for Your Content. You agree that Your Content will not contain material subject to copyright or other proprietary rights, unless you have the necessary permission or are otherwise legally entitled to post the material and to grant us the license described above.

Notice of Infringement – DMCA (Copyright) Policy

If you believe that any text, graphics, photos, audio, videos or other materials or works uploaded, downloaded or appearing on the Services have been copied in a way that constitutes copyright infringement, you may submit a notification to our copyright agent in accordance with 17 USC 512(c) of the Digital Millennium Copyright Act (the “DMCA”), by providing the following information in writing:

- identification of the copyrighted work that is claimed to be infringed;
- identification of the allegedly infringing material that is requested to be removed, including a description of where it is located on the Service;
- information for our copyright agent to contact you, such as an address, telephone number and e-mail address;
- a statement that you have a good faith belief that the identified, allegedly infringing use is not authorized by the copyright owners, its agent or the law;
- a statement that the information above is accurate, and under penalty of perjury, that you are the copyright owner or the authorized person to act on behalf of the copyright owner; and
- the physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or of an exclusive right that is allegedly infringed.

Notices of copyright infringement claims should be sent by mail to: Bochner PLLC, Attn: Andrew Bochner, 1040 Avenue of the Americas, 15th Floor, New York, NY 10018; or by e-mail to andrew@bochner.law. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.

A user of the Services who has uploaded or posted materials identified as infringing as described above may supply a counter-notification pursuant to sections 512(g)(2) and (3) of the DMCA. When we receive a counter-notification, we may reinstate the posts or material in question, in our sole discretion. To file a counter-notification with us, you must provide a written communication (by fax or regular mail or by email) that sets forth all of the items required by sections 512(g)(2) and (3) of the DMCA. Please note that you will be liable for damages if you materially misrepresent that content or an activity is not infringing the copyrights of others.

7. Third-Party Services and Materials
Use of Third-Party Materials in the Services

Certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third-Party Materials”) or provide links to certain third-party websites. By using the Services, you acknowledge and agree that the Company is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third-Party Materials or websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third-Party Materials or third-party websites, or for any other materials, products, or services of third parties. Third-Party Materials and links to other websites are provided solely as a convenience to you.

8. Disclaimers, Limitations of Liability and Indemnification
Disclaimers

Your access to and use of the Services are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, the Company, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (the “Company Entities”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. The Company Entities make no warranty or representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services, (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services, (c) the operation or compatibility with any other application or any particular system or device, (d) whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis, and (e) the deletion of, or the failure to store or transmit, Your Content and other communications maintained by the Services. No advice or information, whether oral or written, obtained from the Company Entities or through the Services, will create any warranty or representation not expressly made herein.

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING NEW JERSEY, DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES SUCH AS IN THIS SECTION 8.1 AND SECTION 8.2. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS SET FORTH IN SECTIONS 8.1 AND 8.2 MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

THE COMPANY ENTITIES TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES.

Limitations of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE DELIVERY, USE OR PERFORMANCE OF THE SERVICES. THE COMPANY ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Indemnification

By entering into these Terms and accessing or using the Services, you agree that you shall defend, indemnify and hold the Company Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) incurred by the Company Entities arising out of or in connection with: (a) your violation or breach of any term of these Terms or any applicable law or regulation; (b) your violation of any rights of any third party; (c) your misuse of the Services; (d) Your Content, or (e) your negligence or wilful misconduct. If you are obligated to indemnify any Company Entity hereunder, then you agree that Company (or, at its discretion, the applicable Company Entity) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Company wishes to settle, and if so, on what terms, and you agree to fully cooperate with Company in the defense or settlement of such claim.

9. ARBITRATION AND CLASS ACTION WAIVER
Read Carefully

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

Informal Process First

You and the Company agree that in the event of any dispute, either party will first contact the other party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action, after first allowing the receiving party thirty (30) days in which to respond. Both you and the Company agree that this dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.

Arbitration Agreement and Class Action Waiver

After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to the Company’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim. You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms). Because your contract with the Company, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted. You understand that by agreeing to these Terms, you and the Company are each waiving the right to trial by jury or to participate in a class action or class arbitration.

Exceptions

Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be resolved in a court of proper jurisdiction:
- disputes or claims within the jurisdiction of a small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual dispute and not as a class, representative, or consolidated action or proceeding;
- disputes or claims where the sole form of relief sought is injunctive relief (including public injunctive relief); or
- intellectual property disputes.

Costs of Arbitration

Payment of all filing, administration, and arbitrator costs and expenses will be governed by the JAMS Rules, except that if you demonstrate that any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, the Company will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to possible reimbursement as set forth below).

Fees and costs may be awarded as provided pursuant to applicable law. If the arbitrator finds that either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the JAMS rules. In that case, you agree to reimburse the Company for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable rules. If you prevail in the arbitration and are awarded an amount that is less than the last written settlement amount offered by the Company before the arbitrator was appointed, the Company will pay you the amount it offered in settlement. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within fourteen (14) days of the arbitrator’s ruling on the merits

Opt-Out

You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to support@jolly.com or to the U.S. mailing address listed in the “How to Contact Us” section of these Terms. The notice must be sent to the Company within thirty (30) days of your first registering to use the Services or agreeing to these Terms; otherwise you shall be bound to arbitrate disputes on a non-class basis in accordance with these Terms. If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions. If you opt-out of these arbitration provisions, the Company also will not be bound by them.

WAIVER OF RIGHT TO BRING CLASS ACTION AND REPRESENTATIVE CLAIMS

To the fullest extent permitted by applicable law, you and the Company each agree that any proceeding to resolve any dispute, claim, or controversy will be brought and conducted ONLY IN THE RESPECTIVE PARTY’S INDIVIDUAL CAPACITY AND NOT AS PART OF ANY CLASS (OR PURPORTED CLASS), CONSOLIDATED, MULTIPLE-PLAINTIFF, OR REPRESENTATIVE ACTION OR PROCEEDING (“CLASS ACTION”). YOU AND THE COMPANY AGREE TO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION. YOU AND THE COMPANY EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM. IF THE DISPUTE IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION. FURTHER, YOU AND THE COMPANY AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS FOR MORE THAN ONE PERSON’S CLAIMS, AND IT MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS ACTION. For the avoidance of doubt, however, you can seek public injunctive relief to the extent authorized by law and consistent with the exceptions in Section 9.4 above.

IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION. If a court decides that the limitations of this paragraph are deemed invalid or unenforceable, any putative class, private attorney general, or consolidated or representative action must be brought in a court of proper jurisdiction and not in arbitration.

10. Additional Provisions
Updating These Terms

We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms

Termination of License

If you breach any of the provisions of these Terms, all licenses granted by the Company will terminate automatically. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by the Company or you. Termination will not limit any of the Company’s other rights or remedies at law or in equity.

Injunctive Relief

You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.

California Residents

If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.

U.S. Government Restricted Rights

The Services and related documentation are “Commercial Items”, as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items, and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

Export Laws

You agree that you will not export or re-export, directly or indirectly, the Services and/or other information or materials provided by the Company hereunder, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval. In particular, but without limitation, the Services may not be exported or re-exported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a “terrorist supporting” country; or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the Services, you represent and warrant that you are not located in any such country or on any such list. You are responsible for and hereby agree to comply at your sole expense with all applicable United States export laws and regulations.

Miscellaneous

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for reference only and shall not be read to have any legal effect. The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws. These Terms are governed by the laws of the State of New York, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 9, or if arbitration does not apply, then the state and federal courts located in New York. You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms.

How to Contact Us

You may contact us regarding the Services or these Terms at: 11 East Loop Road, Suite 5F, New York, NY 10044 or by e-mail at support@jolly.com.