Motivation
The behavioral science behind why goals, visibility, and rewards change what people do at work.
Motivation
Jul 16, 20267 min read
Gamification in the workplace: what actually happens
Most gamification in the workplace was built for people at desks. The workers who could use it most, the ones running a shift, have never had a number to glance at.
Motivation
Jun 3, 20265 min read
What really motivates frontline workers
A frontline worker moves when they can see a target and watch themselves close on it. Pay gets them in the door; visible progress is what changes the shift.
Motivation
Jul 1, 20265 min read
When employee incentives backfire, and when they work
Badly designed incentives really do backfire. The ones that work measure what each one returns, so you catch gaming early and cut what doesn't pay.