Newsroom

How to reduce the overtime you can prevent

Overtime is the labor cost most operators treat as unavoidable. Most of it covers an absence you could prevent, and that's the overtime cost you can actually reduce.

Incentive engineering: the missing discipline

Companies engineer their money and their machines. The incentives that drive their biggest expense, their people, they leave to a year-end guess.

Gamification in the workplace: what actually happens

Most gamification in the workplace was built for people at desks. The workers who could use it most, the ones running a shift, have never had a number to glance at.