Incentivize your processors. Only pay for results.

It is a program that pays processors for hitting defined targets, like verified records completed, an SLA deadline met, or a month-end peak shift covered. Jolly runs these as campaigns tied to the data your processing platform already reports, so spend maps to records that were actually usable rather than to hours logged.

A piece rate pays for volume and leaves accuracy to supervision, which is how a keying floor ends up paying twice for the same record. Jolly pays on verified records, so speed that produces an error earns nothing, and reports what each campaign returned so you can see the net rather than the gross.

Capture and recognition already take the clean pages, which is why what reaches the floor now is exceptions and low-confidence fields, the hardest items per document. Jolly runs campaigns on that residual work, rewarding exceptions cleared and fields verified rather than raw volume, so the reward scales with the difficulty of what automation hands back.

It does when throughput is the only target, which is why Jolly does not pay on records per hour. Productivity campaigns pay on records that passed verification, so the fastest path to the reward is accurate work. The pairing is the design, not a control added on top of it.

By putting the campaign on the deadline rather than on the backlog. Jolly rewards batches that clear verification inside the SLA window and the peak-cycle shifts that get them there, so effort concentrates on the work that is actually against a clock rather than spreading evenly across the queue.

Yes. Peak cycles are predictable and countable, which makes them clean campaigns. Jolly rewards processors for picking up the shifts a peak actually needs, including month-end and weekend coverage, and you only pay when the shift is covered rather than carrying a standing overtime allowance.

These floors compete with warehouses and retail at the same wage, so the differentiator has to be visible week to week. Jolly runs retention campaigns tied to tenure milestones and client account certifications, so building the client knowledge that makes a processor valuable also pays. You only pay when retention actually improves.

Exception handling is where client knowledge concentrates, and that concentration is the risk. Jolly rewards exception cases cleared and client account certifications earned, so more of the floor becomes able to work the exceptions rather than routing them all to the one person who can.

Your own processors know who can hold accuracy at volume, which is the part an interview does not show. Jolly rewards them when a referral is hired and stays past ramp, not just when a name is submitted, so you only pay when a seat is actually filled and held.

Yes. Handling checks, access confirmations and PII procedures are countable steps and are exactly what gets skipped when a queue runs long. Jolly rewards checks completed and modules finished, so the procedure becomes something a processor earns on rather than something raised only after an audit finds it missing.

Yes. Targets are set per client and per site, so a high-volume keying contract, a document capture queue, and an offshore site can run different campaigns at the same time under one program. You see performance side by side and can tell which contracts are hitting SLA and which need attention.

Most likely, yes. Jolly's Data Agent connects to the systems you already run, including document management and capture platforms, workflow and queue tools, quality systems, and workforce management, and reads live performance from them. Campaigns run on your real production data, not on self-reported numbers.

Yes. Each campaign has defined targets. When a processor hits theirs, points dispatch automatically. When they do not, nothing is paid, so your spend always maps to a record actually verified or an SLA actually met.

Nothing is deducted. Incentives are always upside. Processors earn more when they perform and there is no penalty when they do not, which matters most in the verification campaigns, where any downside would give someone a reason to hide a skipped check rather than flag it.