Silvertrac by Trackforce
Silvertrac, part of Trackforce, is a guard management platform for security companies. It covers guard tours, incident reporting, dispatching, and mobile patrols, built for ease of use in the field, accountability for management, and performance-based reporting for clients.
What Jolly reads from Silvertrac by Trackforce
Checkpoint, badge, and activity events
A scan, badge read, or logged check tied to a specific place and time, so coverage reads per officer, per post, or per site rather than for the day as a whole.
Incident reports
Each incident is logged with a type, a time, and who reported or resolved it, so incident handling becomes measurable per worker rather than a site-wide count.
Attribution to a person
Where a checkpoint scan, incident, or access event records who was involved, a goal can be set per guard or team member rather than per location.
Response and resolution timing
How long a dispatched task, alarm, or investigation took to close, which is what turns response speed into a measurable goal rather than an anecdote.
Campaigns you can run on Silvertrac by Trackforce
More Security Operations integrations
Jolly reads the same operational data from any of these.
Silvertrac by Trackforce integration FAQ
No. Silvertrac by Trackforce stays exactly where it is. Jolly reads from it so that Incentive Campaigns™ are measured on what your operation actually did, rather than on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the operational data a campaign is measured on, and nothing moves in the other direction. Connecting Silvertrac by Trackforce does not change what your team does in it, what it contains, or how it behaves for the people who use it every day.
Integrations are scoped with your team during implementation, alongside the rest of the rollout rather than as a separate project. Tell us what you run and we take it from there, including systems that are not yet in our catalog and systems you are already planning to replace.
No. Officers keep logging checkpoints, tours, and incidents the way they already do in Silvertrac by Trackforce. A campaign is measured on that same activity, and each officer sees their goal and progress in the Jolly app rather than in the security platform itself.
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