Cendyn
Cendyn is a hospitality technology platform for hotels, covering CRM, loyalty, and B2B sales alongside a booking engine, central reservation system, call center and GDS distribution, group sales and catering, and revenue management and business intelligence.
What Jolly reads from Cendyn
Enrollment and sign-up events
Each new member recorded with the location and time they joined, which is what makes sign-ups a goal a specific shift can be measured against rather than a monthly marketing total.
Location and channel attribution
Which store, property, or ordering channel an enrollment or redemption came through, so a goal can land on one site rather than a whole brand.
Repeat visit and redemption activity
How often a member returns and what they redeem, which shows whether a location is earning repeat business rather than one-time transactions.
Digital order and booking activity
Orders or bookings placed through the app, web, or kiosk channels the platform itself runs, tied to the location that fulfilled them.
Guest profile and segment data
Where the platform records guest attributes and segments, campaign results can be read for the specific guest population a location actually serves.
Campaigns you can run on Cendyn
Cendyn integration FAQ
No. Cendyn stays exactly where it is. Jolly reads from it so that Incentive Campaigns™ are measured on what your operation actually did, rather than on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the operational data a campaign is measured on, and nothing moves in the other direction. Connecting Cendyn does not change what your team does in it, what it contains, or how it behaves for the people who use it every day.
Integrations are scoped with your team during implementation, alongside the rest of the rollout rather than as a separate project. Tell us what you run and we take it from there, including systems that are not yet in our catalog and systems you are already planning to replace.
Yes, where Cendyn records the location an enrollment came from. Sign-ups are one of the few guest-facing numbers a frontline shift directly controls, which is what makes them a workable goal rather than a marketing metric a team cannot move.
Employee behavior. Jolly reads the activity Cendyn already records, such as an enrollment or a redemption at a location, and attributes it to the shift or site that produced it. Guests are never enrolled in a Jolly campaign and see nothing of it.
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