Question 1

How is this different from an employee rewards or points program?

Accepted Answer

Traditional rewards programs pay out regardless of results. Jolly rewards a specific outcome instead, like a filled shift, a room upgrade, or a hire that sticks, so every dollar maps to performance you actually got. It’s measurable performance, not a perk.

Question 2

How do you fill open shifts and keep every property covered?

Accepted Answer

Jolly runs scheduling campaigns that reward staff for picking up open and hard-to-fill shifts, so coverage stops depending on managers calling around. You flag the shifts that matter most, and staff earn when they show up for them.

Question 3

How do you reduce turnover across front desk, housekeeping, and F&B?

Accepted Answer

Turnover drops when staff can see their goals and earn real rewards for hitting them. Jolly runs retention campaigns that reward the behaviors that keep good people on your team, and you only pay when retention actually improves.

Question 4

Can incentives drive room upgrades and add-on revenue?

Accepted Answer

Yes. Jolly reads your data and rewards the front-desk and food-and-beverage behaviors that drive revenue, like room upgrades, late checkouts, and amenity sales. You reward the outcomes that show up on the folio, and you only pay when they do.

Question 5

Can incentives drive staff referrals and seasonal hiring?

Accepted Answer

Yes. Jolly reactivates dormant referral programs by rewarding staff when a referral is hired and stays, often your fastest and lowest-cost source of new hires. You only pay when a role is actually filled.

Question 6

How do you keep service and room turns on standard?

Accepted Answer

Jolly gives every team member clear targets and rewards the actions that keep service on standard, like turning rooms on time and hitting guest-satisfaction goals. Targets are personalized by property and shift, so your weaker locations get the same accountability as your best ones.

Question 7

Can it improve brand-standard and safety compliance?

Accepted Answer

Yes. The same model works on the behaviors that protect your brand, like completing safety and brand-standard training and following the procedures guests notice. You reward the actions you want more of, and you only pay when they happen.

Question 8

Does it integrate with our PMS, scheduling, and HR systems?

Accepted Answer

Most likely, yes. Jolly’s Data Agent connects to the systems you already use, like your property management, scheduling, and HR systems, and reads live performance from them. Campaigns run on your real operational data, not self-reported numbers.

Question 9

Do we really only pay when targets are hit?

Accepted Answer

Yes. Each campaign has defined targets. When a staff member hits theirs, points dispatch automatically. When they don’t, nothing is paid, so your spend always maps to results you actually got.

Question 10

What happens to staff who don’t hit their targets?

Accepted Answer

Nothing is deducted. Incentives are always upside. Staff earn more when they perform and there’s no penalty when they don’t, which keeps engagement high without adding pressure that drives turnover.

Incentivize your hotel teams. Only pay for results.

Hotels run on hourly staff with tight margins.

A campaign for every challenge in your hotels.

Scheduling

Hotels FAQ

Supercharge your workforce.