Question 1

How is this different from an employee rewards or points program?

Accepted Answer

Traditional rewards programs pay out regardless of results. Jolly rewards a specific outcome instead, like a premium add-on, a filled shift, or a hire that sticks, so every dollar maps to performance you actually got. It’s measurable performance, not a perk.

Question 2

How do you speed up the make-line through peak?

Accepted Answer

Jolly runs productivity campaigns that reward the team-member behaviors that move the line, like faster build and prep times through your peak dayparts. You set the throughput target, team members earn when they hit it, and you only pay when times actually improve.

Question 3

How do you keep digital, mobile, and delivery orders on time and accurate?

Accepted Answer

Jolly rewards the behaviors that keep off-premise orders right and on time, and gives every team member clear targets by location and shift, so your weaker locations get the same accountability as your best ones. You reward the outcomes guests see in their order, and you only pay when they happen.

Question 4

How do you grow average check and premium attach?

Accepted Answer

Jolly reads your POS data and rewards the behaviors that grow the check, like premium proteins, add-ons, sides, and drinks at the line and in-app. You reward the attach that shows up on the ticket, and you only pay when it does.

Question 5

How do you reduce turnover among team members and shift leads?

Accepted Answer

Turnover drops when your team can see their goals and earn real rewards for hitting them. Jolly runs retention campaigns that reward the behaviors that keep good people on staff, and you only pay when retention actually improves.

Question 6

Can incentives drive referrals and hiring?

Accepted Answer

Yes. Jolly reactivates dormant referral programs by rewarding team members when a referral is hired and stays, often your fastest and lowest-cost source of new hires. You only pay when a role is actually filled.

Question 7

How do you fill open shifts and cover peak dayparts?

Accepted Answer

Jolly runs scheduling campaigns that reward team members for picking up open and hard-to-fill shifts, so coverage stops depending on managers calling around. You flag the dayparts that matter most, and team members earn when they show up for them.

Question 8

Can it improve food safety and cleanliness compliance?

Accepted Answer

Yes. The same model works on the behaviors that protect your guests and your brand, like completing food-safety and cleanliness steps and following the procedures inspectors check. You reward the actions you want more of, and you only pay when they happen.

Question 9

Does it integrate with our POS, digital ordering, and scheduling systems?

Accepted Answer

Most likely, yes. Jolly’s Data Agent connects to the systems you already use, like your POS, digital and delivery ordering, scheduling, and payroll systems, and reads live performance from them. Campaigns run on your real operational data, not self-reported numbers.

Question 10

Do we really only pay when targets are hit?

Accepted Answer

Yes. Each campaign has defined targets. When a team member hits theirs, points dispatch automatically. When they don’t, nothing is paid, so your spend always maps to results you actually got.

Question 11

What happens to team members who don’t hit their targets?

Accepted Answer

Nothing is deducted. Incentives are always upside. Team members earn more when they perform and there’s no penalty when they don’t, which keeps engagement high without adding pressure that drives turnover.

Incentivize your team members. Only pay for results.

Fast casual runs on hourly team members with tight margins.

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