Question 1

Does Jolly replace WorkJam?

Accepted Answer

No. WorkJam stays exactly where it is. Jolly reads from it so that Incentive Campaigns™ are measured on what your operation actually did, rather than on numbers people report at the end of the week.

Question 2

Does Jolly write anything back to WorkJam?

Accepted Answer

No. Every Jolly integration is read-only. Jolly reads the operational data a campaign is measured on, and nothing moves in the other direction. Connecting WorkJam does not change what your team does in it, what it contains, or how it behaves for the people who use it every day.

Question 3

How does a WorkJam connection get set up?

Accepted Answer

Integrations are scoped with your team during implementation, alongside the rest of the rollout rather than as a separate project. Tell us what you run and we take it from there, including systems that are not yet in our catalog and systems you are already planning to replace.

Question 4

How does a Jolly campaign relate to any engagement or rewards features a workforce system already includes?

Accepted Answer

Jolly runs a separate, budgeted incentive campaign with its own goals and its own payout. It reads the same schedule and attendance data from WorkJam to measure that campaign, alongside whatever WorkJam already does, not in place of it.

Question 5

What happens to a campaign if a worker's shift changes mid-week?

Accepted Answer

Jolly reads the updated schedule from WorkJam the way it already tracks changes, so a campaign's eligible shifts adjust automatically when one is added, dropped, or swapped, rather than staying pinned to the schedule as it looked when the campaign launched.

WorkJam

What Jolly reads from WorkJam

Clock-in and clock-out punches

Open shift and swap activity

Break and overtime rules

Campaigns you can run on WorkJam

Scheduling

More Workforce Mgmt integrations

WorkJam integration FAQ

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