Question 1

How is this different from an employee rewards or points program?

Accepted Answer

Traditional rewards programs pay out regardless of results. Jolly rewards a specific outcome instead, like an upsize, a filled shift, or a hire that sticks, so every dollar maps to performance you actually got. It’s measurable performance, not a perk.

Question 2

How do you speed up drive-thru and service times?

Accepted Answer

Jolly runs productivity campaigns that reward the crew behaviors that move the line, like faster order and prep times through your peak rushes. You set the service target, crew earn when they hit it, and you only pay when times actually improve.

Question 3

How do you fill open shifts and cover your peak rushes?

Accepted Answer

Jolly runs scheduling campaigns that reward crew for picking up open and hard-to-fill shifts, so coverage stops depending on managers calling around. You flag the rushes that matter most, and crew earn when they show up for them.

Question 4

How do you get crew to upsize and grow average check?

Accepted Answer

Jolly reads your POS data and rewards the behaviors that grow the check, like combos, upsizes, and add-ons at the register, drive-thru, and kiosk. You reward the attach that shows up on the ticket, and you only pay when it does.

Question 5

How do you reduce turnover across cashiers, cooks, and drive-thru crew?

Accepted Answer

Turnover drops when your crew can see their goals and earn real rewards for hitting them. Jolly runs retention campaigns that reward the behaviors that keep good people on your team, and you only pay when retention actually improves.

Question 6

Can incentives drive referrals and seasonal hiring?

Accepted Answer

Yes. Jolly reactivates dormant referral programs by rewarding crew when a referral is hired and stays, often your fastest and lowest-cost source of new hires. You only pay when a role is actually filled.

Question 7

How do you keep order accuracy and execution on standard?

Accepted Answer

Jolly gives every crew member clear targets and rewards the actions that keep the store on standard, like order accuracy and clean, fast execution. Targets are personalized by location and shift, so your weaker stores get the same accountability as your best ones.

Question 8

Can it improve food safety and cleanliness compliance?

Accepted Answer

Yes. The same model works on the behaviors that protect your guests and your brand, like completing food-safety and cleanliness steps and following the procedures inspectors check. You reward the actions you want more of, and you only pay when they happen.

Question 9

Does it integrate with our POS, scheduling, and payroll systems?

Accepted Answer

Most likely, yes. Jolly’s Data Agent connects to the systems you already use, like your POS, scheduling, and payroll systems, and reads live performance from them. Campaigns run on your real operational data, not self-reported numbers.

Question 10

Do we really only pay when targets are hit?

Accepted Answer

Yes. Each campaign has defined targets. When a crew member hits theirs, points dispatch automatically. When they don’t, nothing is paid, so your spend always maps to results you actually got.

Question 11

What happens to crew who don’t hit their targets?

Accepted Answer

Nothing is deducted. Incentives are always upside. Crew earn more when they perform and there’s no penalty when they don’t, which keeps engagement high without adding pressure that drives turnover.

Incentivize your crew. Only pay for results.

QSRs run on an hourly crew with tight margins.

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