HelloShift
HelloShift is a hotel operations and guest messaging platform for staff communication, housekeeping management and guest services, with guest texting, mobile check-in and maintenance tasks in the same app.
What Jolly reads from HelloShift
Room and reservation status
Arrivals, departures, and each room's clean, dirty, or out-of-order state drive the day's workload, so a shift's task volume is a known number rather than a guess.
Guest requests
Requests logged as they come in and marked resolved when they close, so response time is measurable per request rather than estimated after the fact.
Housekeeping task assignment
Which attendant was assigned which room and when it was marked complete, so room turn time reads per worker rather than per property.
Maintenance work orders
Repairs logged, assigned, and closed, which makes response time and job completion measurable per engineer rather than per building.
Attribution to shift and property
Where tasks and tickets record which shift and which property handled them, a goal can land on a single front desk or housekeeping team rather than a whole portfolio.
Campaigns you can run on HelloShift
More Hospitality integrations
Jolly reads the same operational data from any of these.
HelloShift integration FAQ
No. HelloShift stays exactly where it is. Jolly reads from it so that Incentive Campaigns™ are measured on what your operation actually did, rather than on numbers people report at the end of the week.
No. Every Jolly integration is read-only. Jolly reads the operational data a campaign is measured on, and nothing moves in the other direction. Connecting HelloShift does not change what your team does in it, what it contains, or how it behaves for the people who use it every day.
Integrations are scoped with your team during implementation, alongside the rest of the rollout rather than as a separate project. Tell us what you run and we take it from there, including systems that are not yet in our catalog and systems you are already planning to replace.
No. They complete tasks in HelloShift the way they already do. The campaign is measured on the same room turns and guest requests HelloShift was going to record anyway, and each worker sees their goal and their progress in the Jolly app rather than on the property system.
Yes. A campaign audience can be a whole workforce, a single property, a specific shift, a job role, or a custom segment. Because HelloShift records which shift and property handled each task, a goal on a single housekeeping team or front desk shift is measurable rather than notional.
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